Transport Supervisor – Castle Donington

Mediq UK are a supplier of healthcare consumables, healthcare equipment, cleaning, and hygiene products, as well as healthcare devices to hospitals, care homes, and other facilities serving the healthcare sector in the UK.

Mediq are an International healthcare company with leading market positions in 13 countries. Our global head office is located just outside Utrecht, the Netherlands. We have more than 2,500 employees and we are committed to improve healthcare outcomes and the affordability of care.

We are recruiting for a Transport Supervisor to join our Transport operation in Castle Donington. You will be responsible for overseeing and managing the day-to-day operations of the transport department during their shift. This role ensures that all transport activities are carried out efficiently, cost-effectively, and in compliance with safety regulations. The Transport Supervisor coordinates with drivers, supervises the loading and unloading of goods, and ensures timely deliveries to meet customer requirements.

Salary - £34,000

Responsibilities:

Shift Management:

• Oversee the transport operations during the assigned shift.
• Allocate resources and assign tasks to drivers and transport staff.
• Monitor and manage shift schedules to ensure adequate staffing.

Operational Coordination:

• Coordinate with the warehouse and dispatch teams for timely loading and unloading of goods.
• Controlling the marshalling of the EMDC and confirming each load is safe and stable
• Address any issues or delays in the transport process promptly, and communicating
• Ensure that all deliveries and pickups are completed as scheduled.

Team Supervision:

• Supervise and support drivers and transport staff during the shift.
• Conduct briefings and debriefings at the start and end of shifts.
• Handle performance management, training, and development of the team.

Compliance and Safety:

• Ensure compliance with all transportation regulations and company policies.
• Promote and enforce health and safety standards within the transport department.
• Conduct regular vehicle inspections and ensure maintenance schedules are followed.

Customer Service:

• Maintain high levels of customer service by ensuring timely and accurate deliveries.
• Address customer complaints and resolve any transport-related issues.
• Communicate effectively with customers regarding delivery statuses.

Reporting and Documentation:

• Maintain accurate records of transport activities, including logs and reports.
• Analyse transport data and generate reports for management review.
• Ensure proper documentation of incidents, accidents, and maintenance activities.

Continuous Improvement:

• Identify areas for improvement in transport operations and implement solutions.
• Work with the transport manager to develop and implement cost-saving strategies.
• Stay updated on industry trends and best practices.

What are we looking for? 

• Certificate of Professional competence (desirable or willing to undertake the training to complete).
• Good understanding of Road Networks throughout the United Kingdom
• Competent in all Microsoft applications
• Good understanding of Telematics
• Route scheduling
• Able to work on own or as part of a team
• Excellent communication skills both written and verbal
• Cross border thinking / working with other operational departments to achieve all targets

Benefits

• 25 days holiday plus bank holidays
• 4x Life Assurance
• Pension scheme
• Sick Pay
• Cycle to work scheme
• Employee Assistance Programme

Please note that this job description is not exhaustive and additional duties may be assigned as needed.