E-Commerce Manager Location: Sweden | Industry: B2B Healthcare Distribution

About the Company At Mediq Sweden, we are on an ambitious transformation journey encompassing most of our business. Our mission is to deliver the right and most efficient outcomes to European Healthcare by providing products, services and solutions.

As part of our digital transformation journey, we are looking for an experienced and dynamic E-Commerce Manager to take our current order portal and transform it into a modern, customer-focused e-commerce platform. This is a unique opportunity to play a pivotal role in reshaping our digital presence and driving meaningful growth for our business. This is your opportunity to work for a leading company where you enable sustainable healthcare and make a difference to society every day.

You will join the newly established e-Commerce team in Mediq Sweden. This role reports to the Strategy and Transformation Director and will be an integral part of our growth agenda. The role is based in our office in Kungsbacka, Sweden.

The Role As the E-Commerce Manager, you will report directly to the Director of Strategy and Transformation and will have the opportunity to directly shape the future of our e-commerce portals, transforming them into modern, feature-rich, and customer-focused platforms.

This is a hybrid role that combines strategic leadership with hands-on execution. You will play a central role in building and executing the e-commerce commercial strategy, ensuring that products, features, and functionalities align to create an exceptional customer experience. You will also work closely with cross-functional teams—including marketing, sales, IT, and operations—to ensure the platform delivers measurable results for the business.

Key Responsibilities

· E-Commerce Strategy & Execution:

• Develop and execute the commercial strategy for the e-commerce platform, aligned with the overall business goals and customer needs.
• Lead the transformation of our webshop from a basic order portal to a best-in-class e-commerce experience.
• Analyze customer behavior, market trends, and competitor activities to identify growth opportunities and optimize performance.

· Platform Development & Optimization:

• Collaborate with IT, external developers, and design teams to implement new features, functionalities, and system integrations.
• Continuously optimize the user experience, site performance, and design to drive customer satisfaction and retention.
• Manage the product catalog to ensure accurate and up-to-date product information, pricing, and availability.

· Hands-On Execution:

• Work closely with the marketing and sales teams to create and execute customer-focused campaigns, promotions, and loyalty programs.
• Leverage A/B testing and data insights to experiment and refine campaigns, pricing strategies, and promotional activities.
• Use analytics tools to monitor platform performance and make data-driven decisions to improve conversion rates and drive revenue.

· Customer Experience & Loyalty:

• Champion a customer-first approach to ensure the platform meets the unique needs of our B2B customer base.
• Gather and act on customer feedback to continuously improve functionality and user experience.
• Explore opportunities to introduce personalized recommendations, customer loyalty programs, and self-service capabilities.

Qualifications & Experience

• A degree in a relevant field (e.g., Business, Marketing, E-Commerce, or similar) and 3-5 years of hands-on experience in a similar role.
• Alternatively, 5-7 years of relevant hands-on experience without a degree.
• Proven experience managing or transforming e-commerce platforms, ideally within a B2B environment.
• Experience with IFS, HubSpot, and Power BI is a strong plus.
• Knowledge of modern e-commerce trends, tools, and platforms, with experience in both strategy development and execution.
• Familiarity with A/B testing, customer campaigns, and loyalty programs is a plus.
• Strong analytical skills with a data-driven approach to decision-making.
• Experience working with consumer e-commerce is a bonus, but not required.
• English is required, and Swedish is a strong plus.

Key Competencies

• Strategic thinker with the ability to balance long-term vision with short-term execution.
• Exceptional project management and organizational skills, with the ability to manage multiple priorities simultaneously.
• Strong interpersonal and communication skills to collaborate with internal teams and external partners.
• Comfortable working in a fast-paced, hands-on environment where no task is too small or too large.
• Proficiency in e-commerce platforms, analytics tools (e.g., Google Analytics), and relevant software integrations.

What We Offer

• The opportunity to report directly to the Director of Strategy and Transformation, playing a key role in driving the future of our e-commerce platforms.
• A collaborative and dynamic work environment with a strong focus on innovation and customer satisfaction.
• The chance to lead a high-impact digital transformation in a growing healthcare distribution company.
• Competitive salary and benefits package.

How to Apply

If you’re passionate about e-commerce, have a strong commercial mindset, and thrive in hands-on, transformational roles, we’d love to hear from you! 

Join us on this exciting journey to redefine how we serve our customers in the healthcare industry!